Cancellation and Refunds Policy

OPTI reserves right to cancel any workshop due to under-enrollment, instructor illness or inclement weather. If a workshop is cancelled, OPTI is responsible for refunding only the enrollment fee.


14 days or more before the workshop date, participants can choose to receive a refund (Less $50 administration charge) or a credit (less $25 administration charge) to any future workshop. 

Between 14 days and one business day prior to workshop start date, participants will receive a credit to any future workshop (less $50 administration charge).

For cancellations of less than one business day prior to start of workshop, we regret that a refund or credit cannot be offered if your cancellation is not received at least one business day prior to the workshop.

For all cancellations, please contact us at Once your request is received, we will notify you once your refund has been processed.

Substitution policy

A colleague may attend in your place, at no extra cost. You are required only to notify us of the name of the person attending so that we can correct our records and minimize confusion at registration.

Need help?

For all cancellation, substitution and refund requests, please contact us at